All items will be shipped within 2-3 business days from the receipt of payment, excluding holidays. Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself. All Domestic and International orders ship USPS priority. Shipping is handled via USPS Priority mail which takes 2-3 Business Days on All US Domestic Orders and $$18.00-$30.00 for all First Class International orders. Please note: All USPS orders tracking information may not be updated within the proper time frame online.
Please Note: It's important to provide detailed and comprehensive shipping information when placing your order. Haute Mood is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.
We are also not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered we cannot assume responsibility for packages that are lost and/or stolen.
Additionally, all applicable custom fees, taxes, and duties are the responsibility of the customer. It is at the sole discretion of custom agents to release your package. Please note that in some occasions, customs agents may delay the delivery of some packages.
We thank you for shopping with us at Haute Mood and look forward to successfully fulfilling your order.